Shipping policy

Made to order, just for you

We don't keep warehouse stock of prints. Every Storaro Art fine art print, canvas and acrylic is made to order: it is printed when you place your order by our professional print partner, at the production facility closest to your delivery address, then shipped directly to you. Printing usually takes up to 5 business days. Phone cases, mugs and other accessories are also made to order by our accessory partners. Books are the exception: they are not printed to order and come from existing stock, so they usually leave sooner than prints.

How long it takes (from order to delivery)

United States, free standard shipping: about 10 business days, printing included (printed within 5 business days, then usually 2-6 business days in transit).
United States, faster options at checkout: printed within 5 business days, then delivered in 1-3 days (Faster), 2 days (Express) or the next day (Priority).
Alaska, Hawaii and US territories: allow a few extra days.
United Kingdom and Europe: typically 2-4 weeks.
Rest of the world: typically 3-5 weeks, where available.
Phone cases, mugs and other accessories: usually 1-2 weeks.

Orders to the United States arrive faster than international orders. During holidays and other busy seasons, printing and delivery can take a few days longer. Delivery times are estimates and are not guaranteed. If you need your order by a certain date, such as a birthday or a holiday, write to us before ordering with the piece and the delivery country and we will tell you honestly what is realistic.

Shipping rates (United States)

Acrylic, canvas and photo prints: free standard shipping. Faster options at checkout: Faster $8, Express $16, Priority $26.
Phone cases and laptop sleeves: free shipping.
Mugs: $6.99.
Luggage: Small $27, Medium and Large $37.
Books: calculated at checkout.

Outside the United States, shipping is calculated at checkout (luggage: $22 to the United Kingdom and Europe). The exact shipping cost is always shown at checkout before you pay.

Where we ship

We currently ship to the United States, the United Kingdom and most of Europe. If your country is not available at checkout, contact us and we will check the options. Prints cannot be delivered to PO boxes or military (APO/FPO/DPO) addresses; please use a street address.

Tracking

You will receive a tracking number by email as soon as your order ships. Items in one order may ship separately from different production partners, so you may receive more than one package and tracking number.

Duties and taxes

International orders may be charged import duties or taxes by the destination country. These are not included in our prices or shipping and are paid by the buyer. Packages refused because duties were not paid cannot be refunded.